Shipping policy

Shipping Policy

Last updated: August 12, 2026

1. Order Processing

NEAM orders are generally processed within 1 to 3 business days after payment confirmation.

Once the order has been processed, it is handed over to the carrier for delivery.

Processing times may be longer during launches, promotions, or periods of high order volume.

2. Shipping Fees

Shipping fees are the customer's responsibility for orders under $125.

Shipping is free on orders of $125 or more.

Applicable shipping charges are displayed before the order is completed.

3. Delivery Times

Delivery times are estimates and may vary depending on the destination and carrier.

Delivery times generally begin after the order has been processed and shipped.

NEAM apparel cannot guarantee a specific delivery time once the package has been transferred to the carrier.

4. Order Tracking

When a tracking number is available, it may be sent to the customer by email or through the platform used to place the order.

5. Shipping Address

The customer is responsible for providing a complete and accurate shipping address.

Additional fees or delays may apply if the customer provides an incorrect or incomplete address.

6. Delayed Package

If your package appears to be delayed, contact NEAM apparel at:

neamapparel@hotmail.com

We will take reasonable steps to try to locate the package.

7. Damaged Package

If you receive a package that is visibly damaged, we recommend taking photographs of the package and product and contacting us promptly.

8. Lost or Stolen Package

If a package is marked as delivered but you have not received it, contact NEAM apparel so we can review the situation.

NEAM apparel will comply with applicable legal obligations regarding delivery and consumer rights.

9. Consumer Rights

This policy does not limit any rights or remedies provided under the Consumer Protection Act or any other applicable law.